Accessibility Statement

Our commitment to accessibility

We want everyone who visits our store to be able to browse, evaluate, and purchase our products with ease, regardless of ability, device, or the assistive technology they use. Accessibility is an ongoing priority in how we design, build, and maintain this website, and we review our store on a continuing basis to identify and address barriers that could prevent any visitor from having a full and independent shopping experience.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the internationally recognized standard for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with WCAG 2.1 AA is an ongoing goal rather than a one-time achievement, and we continually work to raise the level of accessibility across the site as it evolves.

Measures we take

To support an accessible experience, we take the following measures on our website:

  • Providing meaningful alternative text for images so their content and purpose can be understood by screen readers and other assistive technologies
  • Maintaining sufficient colour contrast between text and background, and using text that can be resized without loss of content or function
  • Ensuring that pages and interactive elements can be operated using a keyboard alone, without requiring a mouse or touch input
  • Structuring pages clearly, with logical headings and navigation, and writing content in plain, easy-to-understand language

These measures apply across our online store and are taken into account whenever we add new pages, products, or features.

Ongoing efforts

Accessibility is not a fixed state but a continuous process. As our website and product catalogue grow, we periodically review our content and design choices against the measures described above, and we make corrections and improvements where gaps are identified. We welcome the feedback of our customers as part of this process, since real-world experience often highlights issues that internal review alone may not catch.

Reporting accessibility issues

If you encounter any barriers while using our store, or if you need any content provided in an alternative accessible format, please let us know. You can reach us at:

We take accessibility feedback seriously. When you contact us, please describe the issue you encountered, including the page or feature involved, so that we can investigate it effectively. We will work to resolve reported issues promptly and to use this feedback to guide our ongoing accessibility improvements.